Website Migration
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Q: Why do I have to transfer my web site? What does website migration include?
A: The website migration service on offer at Luxart Studios is totally free of charge and consists of transferring all your files, databases and e–mails from your present provider to your brand–new hosting account with us. We will also fine–tune all the settings needed for your websites to be fully operational on our ultramodern cloud hosting platform.Our technicians are fully capable of transferring just about any site. With years of experience in the industry, they are experts in the specificities of our web hosting platform, our Control Panel as well as all other commonly used Control Panels. For them, transferring a custom–made web app with many custom libraries is as elementary as moving a plain WordPress–based blog.
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Q: How long will it take for my site to be moved over to your platform?
A: There are plenty of aspects to think about – the overall number of web files, the physical size of the database, the complexity of the site itself and the current workload of our web site migration professionals, etc. Having said that, we do our very best to implement all website migrations in a 48–hour time frame. Smaller–sized web sites are transferred much faster – typically in under 24 hours.
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Q: My privacy is crucial to me. What info do you need to have?
A: We will need the login details for your old hosting provider’s Control Panel as well as the website’s name (domain name).
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Q: My current web hosting account has delicate info inside. How can I trust you?
A: User privacy is truly one of our paramount priorities – for this reason, both our payment transaction page and our Control Panel login page are secured with enterprise–class SSL certificates. We use safety measures, which include, but are not limited to: physical, digital and administrative operations to safeguard the data that we assemble on the World Wide Web. And we’ve got a detailed and rigid Privacy Policy, which specifies the types of information that we collect.
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Q: Will my website be offline during the migration?
A: While we transfer your site, it will be available both in your hosting account with us and in your account with your old web hosting provider. As soon as the migration is done, we will ensure that everything is working correctly and that the integrity of your data is not affected prior to notifying you that the migration is over. After that, we’ll tell you how to transfer the domain name over to your web hosting account with us and how to edit the DNS records.
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Q: Will my current hosting provider need to provide any information/help?
A: Nope. Aside from your login info for the Control Panel, we won’t need anything. We will never get in touch with your web hosting provider. They will not know anything about the transfer either.
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Q: Does it make a difference what platform my current hosting provider is using?
A: We support all Linux–based web hosting platforms. In essence, if we can access your Control Panel, we will be able to migrate your web site.The only platforms that we don’t support are closed–source site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.